How long does it take to get a refund from Xfinity?
Credit balances are applied to the following month’s bill. If you would like your balance refunded, contact us. Note that refund checks can take up to six weeks to process.
Correspondingly, how do I get a refund from Comcast?
You can get refunded for the cost of your Xfinity Mobile service, taxes, data usage, international long distance, and roaming up to 14 days from when your device ships. Give us a call at (888) 936-4968 if you’re not fully satisfied with your Xfinity Mobile service and want to request a refund.
Similarly, how long does it take for xfinity to set up your account? Once your cable modem is registered either online or through a conversation with someone at Comcast, Comcast will provision your cable modem service. Typically this takes less than 5 minutes, but in some cases this may take up to 30 minutes to complete.
Also Know, does Comcast give refunds?
Comcast has agreed to issue refunds to 15,600 customers and cancel the debts of another 16,000 people to settle allegations that the cable company lied to customers in order to hide the true cost of service. Comcast will have to pay $1.3 million in refunds.
What does it mean when you have a credit on your Xfinity account?
Credits are added to your account each time you make a payment. A credit might be added when you return something you bought with your credit card. Credits can also be added to your account because of rewards you have earned or because of a mistake in a prior bill.
33 Related Question Answers Found
How do you cancel a purchase on Xfinity?
Cancel Your Pay Per View Order
- Find the event you ordered through the guide and press OK/Select on your remote.
- Using the remote, scroll to the right and select Buy.
- Scroll down to Don’t Order and press OK/Select.
- This will cancel your order and you will receive a confirmation screen that says ORDER CANCELED.
What is Comcast 30 day money back guarantee?
Each Comcast Business Class Service (“Service”) carries a 30 day money back guarantee. In order to be eligible for the refund, Customer must cancel Service within thirty days of activation and return any Comcast-provided equipment in good working order. In no event shall the refund exceed $500.00.
How do I dispute a Comcast bill?
3 easy ways to dispute your cable bill
- For bill payment questions at AT&T, call 1-800-331-0500.
- You can reach Comcast at 1-800-XFINITY (1-800-266-2278)
- For Spectrum, dial 1-833-267-6094.
- If you’re an Altice/Optimum customer, call 1-866-218-3259.
How do I fight my Comcast bill?
Here’s what to do:
- Find a better offer from a competitor: If you have Comcast, go to AT&T’s website and see if they have a promo rate that’s lower than what you’re paying.
- Call Comcast’s retention department: The phone number for Comcast customer service is 1-800-XFINITY or 1-800-934-6489.
Can I cancel pay per view?
You can cancel a PPV program that hasn’t started yet and then re-order the program in the correct video format through your remote control. Press the Menu button on your remote control and select Pay–Per–View. Select Scheduled Purchases and then select the event you want to cancel. Press OK.
Does Xfinity have a cancellation fee?
When you sign up for a new internet plan, you need to be careful — hidden fees can add hundreds of dollars to your bill.
Quick links to each provider:
|Data overage fee||None|
|Late payment fee||Up to $10|
|Setup and installation fee||Up to $70|
How much is it to cancel Comcast Internet?
How much are cancellation fees?
|Company||Fee||Cancellation contact #|
|Comcast Xfinity||$10 per month remaining on contract||1 (800) 934-6489|
|Cox||Up to $120||1 (866) 961-0027|
|DIRECTV||A prorated early-termination fee of up to $20/mo. left on contract||1 (800-531-5000|
|DISH||$20 per month remaining on contract||1 (888) 283-2309|
How much is Comcast deposit?
Comcast requires any past due balances and deposits ($100-$200, refundable after 12 months) be paid prior to starting new service. CenturyLink and many other service providers are DSL and may require a phone line to get internet service OR require the phone line to get the $19.99 advertised Internet rate.
Does Comcast charge for service calls?
Comcast does not charge for service appointments to repair Comcast-owned facilities or equipment rented to you by Comcast. However, charges may apply for service appointments when the source of your service problem is not Comcast-owned facilities or equipment rented to you by Comcast.
Does Comcast require a deposit?
Comcast requires a deposit for equipment, but customers can have that deposit waived if they undergo a credit check and have a high credit score.
Does Comcast prorated when you cancel?
Comcast would prorate services and credit for services paid past the cancellation date, according to Comcast. For example, if a customer was billed through Jan. 31 but canceled effective Jan. Verizon recommended customers contact the company to see if their accounts would be eligible for a prorated credit.
How long is Comcast contract?
With a contract, they are good for the term of the agreement, but without a contract they typically last one year.
What is unreturned equipment fee Comcast?
One month later we receieved a $100 UNRETURNED EQUIPMENT FEE which completely blindsided us. This is conniving and unfair buiness practices.
Do I have a contract with Xfinity?
Sign in using your XFINITY username and password. Click the Settings tab. Click the Legal Agreements & Contract link under Account Details on the left-hand side of the screen. Click the View link to see more details about your contract and/or legal agreements with Comcast.
How long does Comcast take to reconnect service?
Please note the following approximate amounts of time it will take for Xfinity services to be restored after a payment is made: Xfinity TV and Xfinity Internet services take approximately one hour to restore. Xfinity Voice service takes approximately four hours to restore.
How long does it take for internet to come back on after paying the bill?
Quickest payment options. The quickest and easiest ways to pay your bill are online or through our automated phone system. With both methods, you can expect your service to be back on within 24 hours, in most cases.
How hard is Xfinity self install?
Self-installing your Xfinity internet service
- Connect one end of the coaxial cable to your open wall socket.
- Connect the other end of the cable to the xFi Wireless Gateway.
- Plug the power cord into the back of the gateway and then into a wall outlet.
- If your gateway doesn’t turn on automatically, press the power button.